Your privacy is important to Samskrit Promotion Foundation (hereafter referred to as SPF). SPF is committed to safeguarding your privacy. This privacy statement explains the personal information that SPF collects, and the ways in which SPF uses that information. If you are not comfortable with our approach, we request you not to use our website.
SPF may collect and use the following kinds of personal information:
The details voluntarily provided to the agents like Payment Gateway while purchasing items from our stores is governed by their respective terms, conditions and privacy policies.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, SPF may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
SPF will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. SPF will store all the personal information you provide on its secure servers. Information relating to electronic transactions entered into via this website will be protected by encryption technology.
Information that SPF collects may be stored, processed and transferred between any of the countries in which SPF operates to enable the use of the information in accordance with this privacy policy. In addition, personal information that you submit for publication on the website as part of comments/feedback will be published on the internet and may be available around the world. By leaving a comment on our website, you implicitly agree to such cross-border transfer of personal information you revealed therein.
Periodically or as per need, SPF may update this privacy policy by publishing new versions on this website. You should check this page at regular intervals or occasionally to ensure you are familiar with the changes.
This website might contain links to other websites. Such links are provided for user convenience only and not with any endorsement of the policies and actions of those websites.
From time to time, SPF’s servers must be disabled for updates – i.e. important security updates or software upgrades. Where possible, notice will be given of this down-time and store fronts will be kept open. An example of an update which will receive no notice is a critical security update which closes a loophole detrimental to our shoppers’ security or experience
All support is strictly handled online via the Samskrit Promotion Foundation email “samskritpromotion@gmail.com” or via postal mail to address in“Contact” page.
Our focus is complete satisfaction of the Learner /Customer. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation and prior to the dispatch of material or start of the course. Please read the index of each book to understand the Course content.
In case of dissatisfaction from our services, clients have the liberty to cancel their courses / products and request a refund. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy:
For Cancellations please contact SPF via contact us link mentioning the Name, Email ID, Mobile number, Order Number/Roll number, Course/Book details. Requests received later than 24 hours or dispatch of material or start of the course will not be accepted.
1. Purchase Orders will be shipped within 1-3 working days from the date of receipt of firm purchase order and complete payment.
2. Goods are dispatched by Courier, India Post, Transports or other modes depending on the order details.
3. Orders can be cancelled till they are shipped. Once shipped, orders cannot be cancelled.
4. Orders will be shipped to the address provided by the customer. Foundation will not be responsible for consequences of incorrect / incomplete addresses or contact numbers.
5. Shipping charges would depend on volume of consignment, weight and destination.
In case the items are defective or damaged, you need to capture the photo of the defective product with cause of damage and send it to samskritpromotion@gmail.com. The product can be returned only with the concurrence of the Foundation, through email.
Free replacement will be provided if the delivered product is different from the ordered item. Shipment team will co-ordinate the return of the received item.